Claims compliance communication system

Claims letters drafted in minutes, not days.

ClaimScribe turns verified claim facts into compliant, customer-ready letters with approvals and audit trails built in.

Replace manual drafting, legacy CCM templates, and outsourced letter writing.

Book a pilot See sample letters

Built for regulated P&C claims teams.

Pilot target: 50% faster drafts within 30 days.

Replace manual drafts and CCM templates

From claim facts to compliant letters.

Status updates
Denial letters
Partial approvals

Human approval stays in the loop.Every draft logs facts, templates, and changes.

Manual claim letters slow claims and increase risk.

Adjusters spend hours drafting and rewriting letters. Templates drift across teams and states. Compliance reviews add delay and rework.

Hours lost per letterInconsistent disclosures across jurisdictionsLate customer updates and longer cycle time

Pilot target outcomes

50% faster draftsPilot target: cut letter turnaround time in half.

30% fewer editsReduce compliance rework with required disclosures baked in.

Consistent across teamsStandardize language across states and lines of business.

How it works

A controlled pipeline from validated facts to approved letters.

Step 1

Ingest verified claim facts

Connect via export or secure upload to bring in the facts that drive communications.

Step 2

Generate compliant drafts

Templates and required disclosures keep every draft within policy and regulation.

Step 3

Approve, log, and send

Human approval, tracked edits, and complete audit trails for every letter.

What you get

Outcomes that show up in claim cycle time and compliance reviews.

Verified facts only

Only approved claim facts can appear in letters.

Policy-aligned templates

Required disclosures enforced by state and letter type.

Approval workflow

Human sign-off with trackable edits and comments.

Audit-ready logs

Every letter is traceable to source facts and versions.

Sample letters, not generic templates.

Customer-ready language grounded in facts and required disclosures.

Status updates with clear next stepsDenial explanations with citations to policy factsPartial approvals with structured rationale

Letter snapshot

Claim status update

"Based on the inspection completed this week, we've confirmed covered damage to the kitchen ceiling. Repairs are in progress. Your next update will be sent within 3 business days."

Example only. Every sentence is traceable to a verified fact or disclosure rule.

Built for every stakeholder

Tailored outcomes for claims ops, compliance, and managers.

Claims Ops

Increase throughput without adding headcount.

Compliance

Clear audit trail for every customer communication.

Claims Managers

Fewer rewrites, faster training, consistent tone.

FAQ

Straight answers for claims and compliance teams.

How do you ensure compliance?

Letters are generated from verified claim facts and locked templates that include required disclosures and jurisdiction rules.

Which claims systems do you integrate with?

We start with exports or secure uploads for pilots, then connect to core systems as needed.

Can we control templates by state?

Yes. Templates are versioned by state, letter type, and line of business.

Is a human required to approve?

Yes. ClaimScribe is built for human approval and audit traceability.

Start with one claim type in one state.

We'll stand up a pilot with your templates and claim facts within weeks.

Pilot targets: 50% faster drafts and 30% fewer compliance edits.